Privacy Policy
Welcome to Intelli404 (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal and store data. This Privacy Policy explains how we collect, use, and share your data when using our Shopify app, Intelli404, available at intelli404.com.
1. Information We Collect
When you install Intelli404 on your Shopify store, we collect and process data required to provide our services. This includes:
a. Shopify Store Data
To function properly, Intelli404 requires access to the following store data:
- Read Store Content: Allows Intelli404 to access publicly available pages, blog posts, and articles—just like a regular visitor.
- Read Product Listings: This ensures the app can read product details, improving content analysis for 404 error tracking.
- Read Metaobjects: 404 events are stored as metaobjects in your Shopify Admin, allowing easy access and removal if you uninstall the app.
- Create and Modify Metaobject Definitions: Allows Intelli404 to create structured log files and store 404 event data safely within your Shopify Admin.
- Manage Online Store Navigation: Enables you to make suggested 404 redirects permanent in Shopify, allowing them to appear in your Shopify Admin panel.
- Customize Themes: This permission allows Intelli404 to be embedded into your Shopify store for a seamless experience.
b. Automatically Collected Data
When you use Intelli404, we may collect information about:
- 404 error events detected on your store
- Redirects and resolutions applied through Intelli404
- App performance metrics and analytics
2. How We Use Your Information
We use collected data to:
- Identify and track 404 errors on your store
- Suggest and apply redirection fixes
- Improve Intelli404’s performance and functionality
- Provide customer support and troubleshooting
- Generate optional debugging files for advanced analysis
We do not sell or share your data with third-party advertisers. All data remains within your Shopify Admin and is used solely for the purpose of improving your store’s navigation experience.
3. Data Retention and Deletion
We retain 404 event data for as long as the app is installed on your Shopify store. If you uninstall Intelli404:
- All collected 404 events will remain stored in your Shopify Admin for your reference.
- You can manually remove any metaobjects created by Intelli404 at any time.
- Any debug files you generated will remain on your local device but will not be stored by us.
For permanent data deletion, contact us at support@intelli404.com.
4. Data Sharing and Third-Party Services
We do not share your personal data with third-party services, except when required to:
- Comply with legal obligations
- Protect our rights and prevent fraudulent activities
- Respond to technical support requests that involve Shopify’s infrastructure
5. Your Rights and Choices
As a Shopify merchant, you have the right to:
- Access the data Intelli404 has stored
- Request corrections to inaccurate information
- Delete any stored metaobjects manually through Shopify
- Uninstall the app at any time to cease data collection
To exercise any of these rights, contact us at support@intelli404.com.
6. Security Measures
We implement industry-standard security practices to protect your data, including:
- Secure API authentication with Shopify
- Encrypted storage of app-generated logs
- Strict access control to prevent unauthorized data access
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices. We will notify you of significant updates via email or a notice in the Intelli404 dashboard. Continued use of Intelli404 after any modifications constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
📧 Email: support@intelli404.com
🌐 Website: https://intelli404.com